Privacy & Cookie Policy
PRIVACY POLICY
EZIPNZOOM and our affiliates and subsidiaries (collectively “EzipNzoom,” “us,” “our,” or “we”) are responsible for your information, and this Privacy Notice constitutes an agreement between you and us. This Privacy Policy applies when you use our site (the “Site”) and Services that link to this Privacy Policy (collectively, our “Services”).
At EzipNzoom, your privacy is our priority and we maintain strict standards and procedures designed to prevent misuse of your information. We encourage you to read this privacy notice (the “Privacy Policy”) carefully to understand the information we collect and how we use it. When you visit and use our Website (the "Website"), you acknowledge that you have read and understood this Privacy Policy that you agree to our processing activities.
How do we collect your information?
This Privacy Notice explains how we collect, protect, use, and disclose information when you:
1. Access any page of our websites;
2. Register the account on our websites;
3. Participate in a promotion or other website features;
4. Provide your ratings and review of products as a customer;
5. Participate in our research survey or testing;
6. Provided the information to us on our official account of any social platform;
7. Make requests or comments through our 'Contact Us' page.
Why do we get information?
Most of the personal information we collected is provided directly by you for the following reasons:
1.You have purchased a product directly from us.
2.You participate in our product review or research.
3.You registered an account on our websites.
4.You have contacted us for advice as you are interested in purchasing one of our products.
5.You subscribed to our email for the promotion or reminding.
6.You contacted our customer support and request assistance.
7.Third parties who have obtained your consent to share your data.
What information do we collect from you?
1. During the registration process, you must provide us with a password, your name, and a valid email address, etc. It is your responsibility to keep your password strictly confidential.
2. Your internet protocol (IP address), login data, browser type, and version, time zone setting and country location, browser plug-in types, operating system, and platform.
3. Your equipment, browsing actions.
4. WE DO NOT collect or maintain any payment information. When you provide payment information on our site, it will be submitted through Shopify's/Stripe’s/Paypal’s payment portal. All payment information and transactions are governed by Shopify's/Stripe’s/Paypal’s Privacy Policy and Terms of use.
5. If you contact our Customer Service, your call, email, or chat may be recorded /stored for quality and training purposes.
6. If you provide feedback through our post-contact survey or product reviewing, your results will be stored to help improve our Services.
7. If you subscribe to our marketing communications without purchasing a product, we will only collect your email address. We may use your email address for additional advertising purposes with our partners.
How do we use/share the information?
1. Your information will be stored on our internal systems and our website simply verifies you as a customer of ours.
WE DO NOT SELL, TRADE, OR OTHERWISE TRANSFER TO OUTSIDE PARTIES YOUR PERSONALLY IDENTIFIABLE INFORMATION.
2. To send newsletters and offers/ promotions to you.
3. To analyze preferences, trends, and statistics.
4. To improve the products or design and Content of our site.
5. To contact you for updates regarding the status of your inquiry or order.
6. To solve your request
7. Service providers may also access your personal information while they providing Services. However, we require all Service providers to maintain confidentiality to ensure the security of your personal information.
8. For Legal Compliance. We may disclose your personal information when we for the following reason:
9. Comply with the law.
10.Protect our or our users’ rights, property or safety.
11.Protect our users from fraud, abuse, or illegal use of our website.
Security
The safety and security of your personal information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information over the internet is not 100% secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Services. We are not responsible for circumvention of any privacy settings or security measures contained on the Site or for actions of third parties.
COOKIE POLICY
A “cookie” is a string of information that is stored on your computer or equipment when you visit certain online pages that record your preferences. EZIPNZOOM may use cookies when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.
Our Service Providers use cookies to track the use of our Sites and Online Services. Cookies may also be used to monitor traffic, improve the sites, make the Sites easier and/or more relevant for your use, and improve the performance of our advertising on other Sites. The types of cookies used are advertising cookies, analytics cookies, security cookies, site management cookies, and third-party cookies.
We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.
You can opt-out of accepting cookies by adjusting your browser settings. However, please be aware that such action could affect the availability and functionality of the Site.
Types of Cookies
The following types of cookies may be used when you visit the Site:
Advertising Cookies
Advertising cookies are placed on your computer by advertisers and ad servers to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.
Communications Preferences
You may opt out of receiving text messages or promotional emails from us by following the instructions in those communications or by managing your communication preferences in the preference center. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Analytics Cookies
Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.
Our Cookies
Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser but may affect the functionality of the Site.
Personalization Cookies
Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.
Security Cookies
Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.
Site Management Cookies
Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.
Third-Party Cookies
Third-party cookies may be placed on your computer when you visit the Site by companies that run certain Services we offer. These cookies allow third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.
Control of Cookies
Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.
SMS Marketing Policy
We may use your phone number to send you marketing text messages about our products and services. Before sending any marketing messages, we will ensure that you have explicitly opted in to receive them. Each message will include instructions on how to opt out of future messages by replying with 'STOP'.
Our SMS marketing practices comply with applicable laws and regulations, including the CAN-SPAM Act and other relevant privacy protection laws. We take the security of your personal information seriously and will not share your phone number with third parties without your explicit consent.
Privacy Notice Updates
We may occasionally make changes to this notice to ensure its accuracy. If we make changes, the revised notice will be posted online. Please check back frequently, especially before you provide us with personal information, to determine the current scope of the notice.