Warranty Policy

Product Warranty / Warranty Disclaimer

Every product sold by EzipNzoom is new, unless otherwise described as USED. Any new product warranty is provided by the Manufacturer, not EzipNzoom, unless specifically noted.

The product warranty may differ per item and manufacturer.

We will act as the consumer's agent to remediate any defective product with the manufacturer per the manufacturer's warranty. Please note our policy on Disputed Payments and how any such Disputed Payment changes our responsibilities to the customer.

It is the sole discretion of EzipNzoom to go above and beyond the manufacturer's warranty to resolve any product issue or defect.

PLEASE NOTE: No manufacturer’s warranty covers any product or part which has been subject to misuse, modification, negligence or accident, nor does it cover any product which is used for any purpose other than what it is intended for as stated in the manufacturer’s product information.

Disputed Payments

Disputing a payment should be the last course of action and ends our ability to resolve any disagreements. A dispute includes but is not limited to; Credit Card Disputes, Check Stop Payments, Legal Action.

Once a disputed payment has been made, the purchase falls under our Returns Terms. 

It is the customer's responsibility to return the product per our Return Terms within 5 days of any disputed payment.  If the product(s) has not been processed for return shipment (a freight pickup scheduled) the customer agrees to terminate the dispute and return any and all payments withdrawn back to EzipNzoom immediately.  We have the right to collect payment via customer's credit card, customer check, customer cash, or civil litigation.  Any fees associated with a disputed payment are the customer's responsibility.

Please note: It is in the best interest of both the customer and us to resolve any known issues, concerns, damages, or other prior to disputing a payment. We ALWAYS strive to deliver a product as described and in new working condition. We want you to be happy with both our service and the product. Unfortunately, once payment has been disputed resolving any known issues is no longer within our control.